QLOCKTWO CLASSIC + Acrylic Glass

• QLOCKTWO CLASSIC Manual (pdf)
• QLOCKTWO Wall Mounting Template & Instructions (pdf)

Setting the time is simple with the smartphone FLASHSETTER app or the 3 buttons located on the back of the QLOCKTWO CLASSIC. Time is measured on a 12-hour cycle.

Option 1: clock buttons

Back of clock. If you are facing the FRONT and feeling around the BACK, the order is opposite the above.

• Press [60] button to advance time in 1 Hour increments
• Press [5] button to advance time in 5 Minute increments
• Press [1] button to add 1 Minute increments*

*Adds on 1, 2, 3 or 4 minutes as corner dots. Each time you touch the [1] button, the internal counter for seconds goes to zero. This makes is possible to set the time precisely to the second.

Option 2: smartphone FLASHSETTER app

• Install FLASHSETTER App: Android (Google Play)  |  iOS (iTunes)
• Open the app and press the green "FLASH" button.
• The light sensor is on the top back of the CLASSIC. The strobing light is what changes the time. Position the side of your phone that is flashing facing the light sensor (on Android this is the screen of your phone, on iPhone, the back of your phone).
• The entire clock matrix will light up once the new time is set.

Using FLASHSETTER app on wall-mounted CLASSIC

Using FLASHSETTER app on desktop displayed CLASSIC

The display brightness level can be set manually. The factory default is ‘automatic’.

Press [] button to set the level of brightness. The setting options will cycle as follows:

• Maximum brightness
• Strong brightness
• Medium brightness
• Low brightness
• Automatic adjusted brightness
  (minute dots in the corners light up briefly to signify this setting)

We recommend living with the clock a little to find the right setting for you. QLOCKTWO (like most works of art), should not be displayed in direct sunlight. In the case of a power outtage, the brightness setting will reset to automatic.

You may choose to either show the introductory words "IT IS" for full hours and half hours only (the factory default) OR show “IT IS” at all times.

• Press & hold [60] button for approximately 3 seconds to switch the setting.

The seconds can be set to appear as large numbers on the Front Cover display (only the seconds will appear).

• Press [] button for approximately 1 second to enter this mode. To return to the normal time display, press any button.

Each language requires a separate Front Cover, however the same clock matrix body can be used for every language (except Arabic). To set your language:

• Press & simultaneously hold [] + [ 60 ] for 3 seconds to access language menu.

• The language currently set is shown in capital letters.
• Press [] repeatedly until the appropriate language version appears.
• Press [60] to save the new language and exit language menu.

You only need to purchase one clock to enjoy multiple looks and languages with different Front Covers! The CLASSIC clock body is compatible with all CLASSIC Front Cover variants and languages.*
*Arabic is the only Front Cover variant that requires its own unique clock model body.

The Front Cover is held in place with magnets.

• Have a clean, level surface ready to place the Front Cover on before removing it.
• For all Stainless Steel Front Covers: use cotton gloves when handling (included with delivery).
• Carefully pull off the Front Cover to remove it. Always set it down with the front facing up to avoid scratches.
• For all Acrylic Glass Front Covers: remove the Front Cover from the clock body before removing the protective film. Place the Front Cover on a clean, even surface. Remove the protective film slowly, beginning at a corner.
• Replace the Front Cover accurately onto the front of the clock body.

If you have multiple Front Covers that are not in use, we recommend wrapping them in a scratch resistant material such as tyvek, or storing them in the plastic sleeve they arrive in and carefully sandwiching between foam core or cardboard cut at least 1-2” larger than the Front Cover’s edges to prevent accidental damage.

Your clock can be displayed on a table top or shelf. Simply lower the clock vertically into the acrylic base (DO NOT slide the base on across the bottom of the Front Cover, ie. left to right).

• For Acrylic Glass Front Covers, use the side labelled ‘acrylic’. The soft padding within the acrylic base slot should be touching the Front Cover.

• For Stainless Steel Front Covers, use the side labeled ‘steel’. The soft padding within the acrylic base slot should be touching the Front Cover. Creator's Editions Metamorphite, Platinum, Gold, and Silver models are for wall-mounting ONLY (the acrylic base may damage these covers). If your stainless steel Front Cover came with 2 acrylic feet and instructions, ignore those, and use the solid acrylic base instead.

Use mounting template and consult instructions. The CLASSIC comes with an 84” cord. If you need a longer cord, 137” lengths are available.

If you lost your mounting template copy, be sure to print it to scale. You may need to find someone with an oversize printer such as Kinkos, Staples, or a UPS Store.

• QLOCKTWO Wall Mounting Template & Instructions (pdf)

• Do not use the clock in rooms where humidity is high (e.g. bathrooms). This can damage the clock circuitry
• Do not place the clock directly adjacent to electronic devices that could be sensitive to the clock’s magnets (such as a hard drive).
• Do not place the clock where it could incur unintentional knocks or pulling of the cables.
• Avoid direct heat radiation, for example heat from radiators
• Avoid direct sunlight

The Front Cover is held in place with magnets and should be taken off for cleaning. Have a clean, level surface ready to place it on. Carefully pull off the Front Cover to remove it. Always set it down with the front facing up to avoid scratches. Follow cleaing instructions below depending on your variant. After cleaning, replace the Front Cover accurately onto the front of the case.

CAUTION: Polishing cloths and solvents (e.g. turpentine or benzene), and detergents containing alcohol (e.g. spirit) may damage the surfaces. Use cotton gloves (included with delivery) whenever handling stainless steel Front Covers.

• Acrylic Glass Front Cover (QOLOR)
  Remove slight stains with the microfiber cloth (included with delivery). Remove stubborn stains with a suitable acrylic glass detergent or with a soft cloth and water containing a little dishwasher detergent.

• Brushed Stainless Steel Front Cover (STAINLESS STEEL)
  Remove slight stains with the microfiber cloth (included with delivery). Remove stubborn stains with a suitable stainless steel cleaner. We use Weiman's Stainless Steel wipes: wipe it on, use a microfiber cloth to take off the excess and buff it.

• Coated Stainless Steel Front Covers
  (BLACK-, WHITE-, RED-, GREY PEPPER, HAZELNUT)
  Remove dirt with a soft lint-free microfibre cloth; add a small amount of clean water for removing most stains (and a tiny amount of dishwashing detergent for difficult stains).
  (GOLD, SILVER & GOLD, PLATINUM, RUST, RAW IRON, VINTAGE COPPER, COPPER)
  Carefully dust the surfaces with a soft, dry, lint-free microfibre cloth or with a soft, fine hair brush without applying any pressure.

All QLOCKTWO Stainless Steel (Front Cover only) variants are eligible for a full refund when returned in their original, shipped condition. QLOCKTWO Clock Matrix + Front Cover packages (TOUCH & CLASSIC) are eligible for a full refund when returned in new, unopened box condition. We will take back an opened QLOCKTWO box within 30 days if your purchase arrives with all the original parts in new condition; the customer must pay return shipping + a 10% restocking fee. QLOCKTWO LARGE models are NOT eligible for return. Read our full return policy »

Most of our pre-sale questions involve which Front Cover finish to purchase. We can help you decide. Like any work of art, experiencing it in person is different from looking at in on your smartphone or monitor. Depending on your choices, we can either send a front cover or sample to help you decide. We know sometimes you have to see art in the actual space to decide (lighting, wall color, surrounding decor, etc. can all influence your selection). If you are considering a LARGE over a CLASSIC, we'd be happy to photoshop it in a space to help you decide. Please contact us with any pre-sale questions before purchasing.

The manufacturer’s warranty is valid for two years from purchase. Only use your QLOCKTWO CLASSIC with original accessories. Failure to observe the information in the instructions for use outlined in the manual or modifying, opening or altering your QLOCKTWO CLASSIC is not covered by our warranty.

Never attempt to repair or dismantle your QLOCKTWO CLASSIC yourself. Contact us to find a specialized repair technician.

Yes, most of our customers directly wire both works (with an electrician), but each also can be plugged directly into an outlet. The CLASSIC's textile power cable is designed for display and comes in 7 different colors. QLOCKTWO ships with all necessary electrical components for either type of installation.

Yes, this is part of our business. If you are not 100% certain which variant you want, please contact us for samples so you can see the finishes in person—in your home or business.

Please contact us before purchasing; we have scaled samples that our customers find helpful.

No. Each model has a 24 hour battery reserve should you lose power temporarily. If you have any electrical concerns, please contact us.

Yes. We work closely with and order directly from all of our makers.

No. There are 3 buttons: hour, 5 minute increments, and 1 minute increments. You can also set the time with an app.

No

Yes, looking at light Front Covers online is misleading. We are yet to have a client return a Front Cover because they couldn't read the time. When you look at a light Front Cover online, both the opaque front cover and the lit numbers are formed by LEDs. The reality is very different in person. Hold an opaque piece of white paper next to this white screen. What happens? The white paper appears much darker than the screen, even though both are 'white'. There is plenty of contrast to read the lit words.

Though technology is constantly improving, today's LEDs last approximately 50,000 hours (or 6 years of continuous operation before decreased luminosity). If your work is in a second home or you are away for long periods of time, you can always unplug or turn off the work. Setting the luminosity to auto-adaptive or a lower luminosity level will also increase the lifespan. When your LEDs reach the end of their life, there is a very reasonable circuit replacement program. It is important to us that when our work is installed in your good home, it stays there.

Even though you only see less than 1" of the side of the CLASSIC model when it's wall mounted (and only from an angle), the black corpus looks elegant with several variants. We strongly suggesting pairing it with the Metamorphite (it gives the illusion of a thick piece of slate). A black corpus also works well with the Hand-Rusted, Raw Iron, and Black Pepper finishes. If you are displaying the work on a table, consider that the back of the work might be on display too, so even more or less black might be desirable. Currently, far less black corpuses are produced than white, so the price is a little higher. Custom colors are also available.

We have solutions depending on the situation; please contact us.

Unless it's a tall work, we recommend hanging art with a vertical center point of around 55" from the floor. Some galleries prefer 58". We are aware people tend to hang art too high in their homes. If everything is hung on the higher side in you home, stick with your home's rules. The CLASSIC is easy for one person with hanging experience to install, while the LARGE requires 2-3 people and experience hanging heavy objects. Always hire an electrician for direct wiring.