QLOCKTWO EARTH 45 (Classic) Repair / Replacement Service

While all EARTH models can be plugged directly into an outlet, most clients choose to conceal the power cable. The clock may be directly wired to a main line or plugged into a recessed outlet. Please consult the installation guide for each model. MOON is powered by a rechargeable battery and does not require wiring.

Yes, this is part of our business. If you are not 100% certain about which surface will look best in your home or office, please contact us with questions and for samples. All we require is for you to return our samples; they are very costly to make. A return label is provided.

"Clock Two"

Please contact us before purchasing. We can help in several ways: schedule a video call showing us your space, send a photo so we can Photoshop different options, or request a scaled print to position on your wall.

Only the MOON editions are operated by a rechargeable battery. Each EARTH model requires direct electrical power, but there is a 24-hour battery reserve should you lose power temporarily. If you have any electrical concerns, please contact us before purchasing.

Yes. As an authorized QLOCKTWO partner since 2019, with five additional years of experience selling their timepieces, we offer comprehensive expertise. All editions are brand new unless otherwise specified. We provide exceptional support not only before your purchase but throughout the lifetime of your QLOCKTWO—even if you purchased elsewhere.

No. There are 3 buttons: hour, 5-minute increments, and 1-minute increments. You can also set the time with an app. The EARTH 90 and 180 editions can also be set with an infrared remote. We send out reminders at each time change on how to set your clock, and maintain a section on this page with instructions, but you are always welcome to contact us too.

Our manufacturer's agreement allows us to sell QLOCKTWO to locations in North and South America and the Caribbean. If it is a limited edition or special release or commission, we may be able to ship outside of this region. Please contact us. If you are in another country and need assistance, we recommend going to QLOCKTWO's website and chatting with support. You are always welcome to contact us, and we will connect you with support or a regional representative.

Yes. Looking at light Front Covers online is misleading. We are yet to have a client return a Front Cover because they couldn't read the time. When you look at a light Front Cover online, both the opaque Front Cover and the lit numbers are formed by LEDs. The reality is very different in person. Hold an opaque piece of white paper next to this white screen. What happens? The white paper appears much darker than the screen, even though both are 'white'. There is plenty of contrast to read the lit words on a QLOCKTWO with a white or lighter Front Cover. However, there is naturally even more contrast with a darker Front Cover.

Though technology is constantly improving, today's LEDs last approximately 50,000 hours (or 6 years of continuous operation before decreased luminosity). If your work is in a second home or you are away for long periods of time, you can always unplug or turn off the work. Discuss this request with your electrician before wiring directly since you'll need to connect it to a switch. Like any clock, there is no 'on/off' switch. Setting the luminosity to auto-adaptive or a lower luminosity level will also increase the lifespan. When your LEDs reach the end of their life, there is a reasonable circuit replacement program. It is important to us that when QLOCKTWO is installed in a good home, it stays there.

The motor used is rated to last 30 years with continual use. Considering the motor only makes one quarter turn per day, it should last much longer.

You only see less than 1" of the side of the EARTH 45 model (and slightly more on an EARTH 90) when it's wall mounted—and only from an angle. However, the black corpus looks particularly elegant with several variants. If you are displaying the work on a table, consider that the back of the work might be on display too, so even more or less black might be desirable (Metamorphite, Glintscape and Precious Metal finishes cannot be displayed desktop). Although popular with our clients, fewer black corpuses are produced than white by the factory, so the price is a little higher. Custom colors are also available.

We have solutions depending on the situation. Please contact us. We also think it's usually best for the recipient to choose their edition.

Unless it's a tall work, we recommend hanging art with a vertical center point of around 55" from the floor. Some galleries prefer 58". However, we are aware people tend to hang art higher in their homes. If everything is hung on the higher side in your home, follow your home's rules. The EARTH 45 is easy for one person with hanging experience to install, while the 90 and 180 models require multiple people and experience hanging heavy objects. Most states require you to hire a licensed electrician for direct wiring. An electrician can also mount the cradle and install. We prefer to tell them it's like mounting a TV instead of saying it's an expensive German word clock.