QLOCKTWO EARTH 13.5 + Special Edition

• QLOCKTWO EARTH 13.5 Manual (pdf)

QLOCKTWO UPDATES

Recommended:
Get an email reminder during spring and fall time changes how to set your QLOCKTWO.

Also receive an email reminder during spring and fall time changes how to set your QLOCKTWO.

Setting the time is simple with the 4 buttons located on the back of the QLOCKTWO EARTH 13.5. Time is measured on a 12-hour cycle. EARTH 13.5 models purchased after winter 2020 or upgraded to the new circuit board can use the smartphone FLASHSETTER app.

Option 1: clock buttons

Back button detail.

• The time display will blink when you connect your clock to the power supply for the first time or if it has been disconnected for longer than 24hrs. If the time is not blinking, Press & hold [] button for approximately 3 second to enter the time setting mode; display will begin to blink.
• Press [60] button to advance time in 1 hour increments
• Press [5] button to advance time in 5 minute increments
• Press [1] button to add 1 minute increments*
• Press [] OR [] button to save the time.

*Adds on 1, 2, 3 or 4 minutes as corner dots. Each time you touch the [1] button, the internal counter for seconds goes to zero. This makes is possible to set the time precisely to the second. Pressing the time buttons outside of the time setting mode adjusts the alarm clock time.

Option 2: smartphone FLASHSETTER app*

*For EARTH 13.5 models purchased after winter 2020 or upgraded to the new circuit board only.

• Install FLASHSETTER App: Android (Google Play)  |  iOS (iTunes)
• Open the app and press the green "FLASH" button.
• The light sensor is on the bottom back of the EARTH 13.5. The strobing light is what changes the time. Position the side of your phone that is flashing facing the light sensor (on Android this is the screen of your phone, on iPhone, the back of your phone).
• The entire clock matrix will light up once the new time is set.

Using FLASHSETTER app on EARTH 13.5

A light sensor on the back helps adjust the level of brightness automaticallly to the surrounding light.

Press [] button to set the level of brightness. The setting options will cycle as follows:

• Strong brightness
• Medium brightness
• Low brightness
• Night touch mode (time only diplays when touched)

The time display is switched off in night touch mode. When the alarm is activated, only the symbol will light up.

Night touch functions:

• Show the time of day: Touch the top of the clock body. The time will appear for 3 seconds
• Show the alarm time: Touch the top of the clock body twice in succession. The alarm time will appear for 3 seconds.
• End night touch mode: Press [] until your desired brightness setting is selected.

The symbol on the front cover shows the status of the alarm.

• Symbol illuminated: Alarm on
• Symbol dim: Alarm off
• Symbol blinks rapidly: Alarm time is displaying
• Symbol blinks slowly: Alarm time is being set
• Symbol pulsates slowly: Snooze mode

Alarm time is set for a 12-hour cycle.

• Adjust the alarm time easily with the [60], [ 5 ], and [ 1 ] buttons.
• Once your alarm time is set, pause for 5 seconds, and it will be automatically saved.

• Press and hold [] button for approximately 3 seconds.

• Turn alarm on: Press the [] button (the symbol on the front will illuminate). When the alarm is triggered, it will start with a gentle sound and gradually become more persistant.
• Turn alarm off: Press the [] button. If the alarm is sounding, you may also touch the top of the clock body for approximately 2 seconds to turn the alarm off (you will also hear a confirmation beep). The symbol on the front will go dim when the alarm is off. If the symbol is pulsating, the alarm is in snooze mode

• Start snoozing: Touch the top of the clock body. The alarm will sound again after 5 minutes. The function can be repeated as often as necessary.
• End snoozing: Press the [] button or touch the top of the clock body for approximately 2 seconds (the symbol on the front will go dim).

Activating the night light lights up the entire display at the brightest setting.

• Press & hold [60] button for approximately 2 seconds to turn on night light. If you are fumbling in the dark for this, remember it's the button furthest left if you are facing the front of the clock.
• Touch any button to deactivate the night light.

You may choose to either show the introductory words "IT IS" for full hours and half hours only (the factory default) OR show “IT IS” at all times.

• Press & simultaneously hold [] + [ 1 ] button for approximately 3 seconds to toggle this setting.

The seconds can be set to appear as large numbers on the Front Cover display (only the seconds will appear).

• Press [ 1 ] button for approximately 3 seconds to enter this mode. To return to the normal time display, press any button.

Each language requires a separate Front Cover, however the same clock matrix body can be used for every language (except Arabic). To set your language:

• Press & simultaneously hold [] + [ 5 ] to access language menu.

• The language currently set is shown in capital letters.
• Press [] repeatedly until the appropriate language version appears.
• Press [60] to save the new language and exit language menu.

You only need to purchase one clock to enjoy multiple looks and languages with different Front Covers! The EARTH 13.5 clock body is compatible with all EARTH 13.5 Front Cover variants and languages.*
*Arabic is the only Front Cover variant that requires its own unique clock model body.

The Front Cover is held in place with magnets.

• Have a clean, level surface ready to place the Front Cover on before removing it.
• For all Stainless Steel Front Covers: use cotton gloves when handling (included with delivery).
• Carefully pull off the Front Cover to remove it. Always set it down with the front facing up to avoid scratches.
• For all Acrylic Glass Front Covers: remove the Front Cover from the clock body before removing the protective film. Place the Front Cover on a clean, even surface. Remove the protective film slowly, beginning at a corner.
• Replace the Front Cover accurately onto the front of the clock body.

If you have multiple Front Covers that are not in use, we recommend wrapping them in a scratch resistant material such as tyvek, or storing them in the plastic sleeve they arrive in plus bubble wrap or or sandwiching between foam core / cardboard cut at least 1” larger than the Front Cover’s edges to prevent accidental damage.

• Do not use the clock in rooms where humidity is high (e.g. bathrooms). This can damage the clock circuitry
• Do not place the clock directly adjacent to electronic devices that could be sensitive to the clock’s magnets (such as a hard drive).
• Do not place the clock where it could incur unintentional knocks or pulling of the cable.
• Do not place on unstable surface.
• Do not place near a liquid container (such as night stand coffee or water) that could accidentally be spilled on the clock.
• Avoid direct heat radiation, for example heat from radiators
• Avoid direct sunlight

On the Earth 13.5 and 45, the Front Cover is held in place with magnets and can be taken off for cleaning. If you remove the front cover, place it on a level, padded clean surface (for example, on top of a soft towel). The Earth 90 and 180 and front covers are attached with bolts and should not be removed for cleaning. The Moon objects should not be dissembled.

CAUTION: Polishing cloths and solvents (e.g. turpentine or benzene), and detergents containing alcohol (e.g. spirit) may damage the surfaces. Use cotton gloves (included with delivery) whenever handling Front Covers.

• Acrylic Glass Front Cover (QOLOR)
  Remove slight stains with the microfiber cloth. Remove stubborn stains with a suitable acrylic glass detergent or with a soft microfiber cloth and water containing a very small amount of dishwasher detergent.

• Brushed Stainless Steel Front Cover (STAINLESS STEEL)
  Remove slight stains with the microfiber cloth (one is included with delivery). Remove stubborn stains with a suitable stainless steel cleaner. We use Weiman's Stainless Steel wipes: wipe it on, use a microfiber cloth to buff and remove excess cleaner.

• Powder Coated and DLC (Deep Black) Front Covers
  Remove slight stains with a soft microfiber cloth (one is included with delivery). Remove stubborn stains with soft microfiber slightly dampened with water (using as little water as possible); if needed, add a very small amount of dishwasher detergent (such as Dawn) to the water before dampening the cloth.
• Velvet Textile Covered Front Covers
  Use a soft velvet brush to remove dust and to smooth the surface. Brush with the velvet grain. Soiling can be removed with a soft, damp cloth.
• Metamorphite, Glintscape and Unfinished Marble (Desert) Front Covers
  Carefully dust surfaces with a soft, dry and dust free cotton cloth. Select a finally woven cloth that will not 'shed' against the rough surface areas. A very soft hair brush may also work (make sure it will not scratch the surface) without applying pressure.
• Precious Metal Leaf Front Covers (Gold, Silver, Platinum)
  Carefully dust the surface with a soft hair brush without applying pressure. Do not use liquid cleaner, cloth or any rubbing motion as it may start to remove the leaf.

Almost all QLOCKTWO clients have a question before purchasing; we want you to contact us with any pre-sale questions. As a general store policy, we do not take returns. The simple reason is many of our larger clocks are very difficult to repack and return without damaging and we do not cater to clients who are not serious buyers. This also ensures our clients are not receiving returned items as 'new'. Our full return policy. Your purchase is insured against shipping damage and protected by a 2 year manufacturer's warranty. With over five years of experience and custom samples, together we can make sure you receive the clock that is best suited for your interior.

Most QLOCKTWO pre-sale questions involve which Front Cover finish to purchase or which size is best for your space. We can help you decide. Like any work of art, experiencing it in person is different from looking at in on your phone, monitor or even in a retail space. Depending on your choices, we can send a sample and/or scaled print to help you decide. We know it's not always possible, but it's ideal to see art in the installation space to decide (lighting, wall color, surrounding decor, etc. can all influence your selection).

The manufacturer’s warranty is valid for two years from delivery. Only use your QLOCKTWO EARTH 13.5 with original accessories. Failure to observe the information in the instructions for use outlined in the manual or modifying, opening or altering your QLOCKTWO EARTH 13.5 is not covered by QLOCKTWO's warranty.

Never attempt to repair or dismantle your QLOCKTWO EARTH 13.5 yourself. Contact us for QLOCKTWO EARTH 13.5 circuit board repair and replacement parts.

While all EARTH models can be plugged directly into an outlet, most clients chose to conceal the power cable. The clock may be directly wired to a main line or plugged into a recessed outlet. Please consult the installation guide for each model. MOON is powered by a rechargeable battery and does not require wiring.

Yes, this is part of our business. If you are not 100% certain about which surface will look best in your home or office, please contact us with questions and for samples. All we require is for you to return our samples; they are very costly to make. A return label is provided.

"Clock Two"

Please contact us before purchasing. We can help in several ways: either schedule a video call showing us your space, send a photo and we can photoshop different options, request a scaled print to position on your wall.

Only the MOON editions are operated by a rechargeable battery. Each EARTH model requires direct electrical power, but there is a 24 hour battery reserve should you lose power temporarily. If you have any electrical concerns, please contact us before purchasing.

Yes. As an authorized QLOCKTWO partner since 2019, with five additional years of experience selling their timepieces, we offer comprehensive expertise. All editions are brand new unless otherwise specified. We provide exceptional support not only before your purchase but throughout the lifetime of your QLOCKTWO—even if you purchased elsewhere.

No. There are 3 buttons: hour, 5 minute increments, and 1 minute increments. You can also set the time with an app. The Earth 90 and 180 editions can also be set with an infrared remote. We send out reminders during time change of how to set you clock, and maintain a section on this page with instructions, but you are always welcome to contact us too.

Our manufacturer's agreement allows us to sell QLOCKTWO to locations in North and South America and the Caribbean. If it is a limited edition or special realease or commission, we may be able to ship outside of this region. Please contact us. If you are in another country and need assistance, we recommend going to QLOCKTWO's website and chatting with support. You are always welcome to contact us, and we will connect you with support or a regional representative.

Yes, looking at light Front Covers online is misleading. We are yet to have a client return a Front Cover because they couldn't read the time. When you look at a light Front Cover online, both the opaque front cover and the lit numbers are formed by LEDs. The reality is very different in person. Hold an opaque piece of white paper next to this white screen. What happens? The white paper appears much darker than the screen, even though both are 'white'. There is plenty of contrast to read the lit words on a QLOCKTWO with a white or lighter front cover. However, there is naturally even more contrast with a darker front covers.

Though technology is constantly improving, today's LEDs last approximately 50,000 hours (or 6 years of continuous operation before decreased luminosity). If your work is in a second home or you are away for long periods of time, you can always unplug or turn off the work. Discuss this request with your electrician before wiring directly since you'll need to connect it to a switch. Like any clock, there is no 'on/off' switch. Setting the luminosity to auto-adaptive or a lower luminosity level will also increase the lifespan. When your LEDs reach the end of their life, there is a reasonable circuit replacement program. It is important to us that when QLOCKTWO is installed in a good home, it stays there.

The motor used is rated to last 30 years with continual use. Considering the motor only makes one quarter turn per day, it should last much longer.

You only see less than 1" of the side of the EARTH 45 model (and slightly more on a EARTH 90) when it's wall mounted—and only from an angle. However, the black corpus looks particularly elegant with several variants. If you are displaying the work on a table, consider that the back of the work might be on display too, so even more or less black might be desirable (Metamorphite, Glintscape and Precious Metal finishes can not be displayed desktop). Although popular with our clients, less black corpuses are produced than white by the factory, so the price is a little higher. Custom colors are also available.

We have solutions depending on the situation, please contact us. We also think it's usually best for the recipient to choose their edition.

Unless it's a tall work, we recommend hanging art with a vertical center point of around 55" from the floor. Some galleries prefer 58". However, we are aware people tend to hang art higher in their homes. If everything is hung on the higher side in you home, stick with your home's rules. The EARTH 45 is easy for one person with hanging experience to install, while the 90 and 180 models require multiple people and experience hanging heavy objects. Most states require you to hire a licensed electrician for direct wiring. An electrician can also mount the cradle and install. We prefer to tell them it's like mounting a tv instead of saying it's an expensive German word clock.