ClockClock 24 Power Adaptor (For USA)

Yes, though the white USB cable is very slender (115" long, 0.125" thick), a recessed outlet is the most common solution for concealing the cable. Please be aware of the adapter size BEFORE installing an outlet. Clients also have run the USB cable through the wall to an outlet below the work or on the opposite side of the wall (such as in a closet). Check with local codes to make sure you are using the proper cable type if you choose this method. We do not recommend using a USB outlet because the maker does not recommend it. Also, it must match the adapter output and provide a continuous flow of electricity—and if anything goes wrong it is much easier troubleshooting and replacing an adapter than an outlet.

Yes, we can send you a scaled print and Corian samples. Please contact us.

No. We feel every customer deserves a new, unused work, and each time a work ships the risk of damage goes up. Please bring us all of your pre-sale questions — as with any art purchase, we want you to choose a work that brings you daily joy, and we do not mind if the process takes months. If your work arrives damaged, defective, or incorrect, contact us right away and we will make it right. The no-returns policy is only about changing your mind; the four-year warranty is separate, and we help with service for as long as you own the work. Full return policy.

ClockClock 24's motors are very quiet and may only be noticeable at close proximity in near silent settings. We do not recommend you install it in any room where absolute silence is important. The best analogy we have is that when it's in motion, it's similar to a very quiet white noise.

No, but do not tell your electrician they are installing a Swedish kinetic art piece, they will panic! We say it's similar to installing a TV. We have an installation video for new and prospective clients. The work is 40 lbs, mounts on a metal bracket and requires two adults to install. Always use the included cotton gloves when touching the work.

Unless it's a tall work, we recommend hanging art with a vertical center point of around 55" from the floor. Some galleries prefer 58". We are aware people tend to hang art too high in their homes. We do not recommend installing any heavy artwork above a bed or sofa.

Yes. We work closely with and order directly from all of our makers. Your order ships to Charlotte, NC, from Stockholm, Sweden; we inspect it and ship to you (2-day transit time). It is not a returned or refurbished work from us unless we specify. There is only one maker, and it is never discounted or 'on sale'. You can contact the maker directly to verify Clock Forward as a retail partner. Also, we are a little too visible to fly under the radar.

There periodically are scam sites and campaigns fraudulently using photos of Humans since 1982's actual work for sale using different brand names at a fraction of the cost on social media and ecommerce websites. We've also seen websites that were spoofed / cloned versions of authentic sites with discounted listings. If you are tempted to try, we can save you the trouble: you'll either get nothing, or something of little value just to generate tracking so it's more difficult for you to file a claim. The only lower priced work by the studio is the ClockClock 9—priced around $2k, and those are no longer in production. Aside from some DIY educational tutorials on making your own (if you have an extra 100 hours), we have never seen another working model for sale.

Yes. The edition name and number are printed on the back, lower right. A certificate of authenticity also is included. Your purchase receipt from us also assures that you own a genuine work.

No. If you are overseas, please contact us and we will connect you directly with our colleague at Humans since 1982.

If it were unreliable, we would not sell it. We field US support inquiries for all our makers — including from customers who did not purchase from us. The ClockClock 24 edition has existed since 2015. While ClockClock 24 repairs are rare, our experience since 2018 is that repairs can be handled on-site. Each work carries a 4-year manufacturer's warranty covering repair costs and parts, with an additional layer of US-based support from Clock Forward.

With works valued at $100,000+ installed worldwide and a decade of development behind this series, Humans since 1982 engineers each piece with site-serviceable components — replaceable on-site with studio guidance. Both Humans since 1982 and Clock Forward are committed to the ongoing care of these works. Once installed in your home or business, we intend for it to stay there.

Yes. It ships with a 1,100 mAh LiPo battery with built-in cell protection for short-term power loss. Like any expensive electronic work, we also advise you to make sure there is surge protection—whether whole-house or local.

Though the work is mesmerizingly precise, sometimes a hand is slightly unaligned. This is not something either we or our clients have found distracting when enjoying the work. You are purchasing a kinetic work of art, not an atomic clock. ClockClock 24 is simple to recalibrate should you ever need to do so; whenever you pause or power down the work, simply realign the hands pointing down (6 position). Expensive mechanical clocks need to be wound every 7-8 days; ClockClock 24 requires far less attention.

We have printed gift cards for each edition that we can send you. Please contact us.